Hi there!
Leave your luggage to APEX24 and explore worry-free.
Same-day bookings are no problem!
Reserve by 10:00 AM and your luggages will be at the airport by 3:00 PM.
It only takes 3 minutes to book on our app!Drop off your luggage and enjoy your last day in Japan.Go ahead—explore hands-free!
Leave your luggage to APEX24 and explore worry-free.
Same-day bookings are no problem!
Reserve by 10:00 AM and your luggages will be at the airport by 3:00 PM.
It only takes 3 minutes to book on our app!Drop off your luggage and enjoy your last day in Japan.Go ahead—explore hands-free!
*You may pick up your luggage anytime after 3:00 PM during the airport counter’s operating hours.
ーーーー Counter Hours ーーーーー
Haneda Airport: Open 24 hours
Narita Airport: 7:00 AM – 9:00 PM
ーーーーーーーーーーーーーーーーーー
1.Download the App
Download the application below and start checking in your baggage.
2.Registration of customer information
Enter your customer information and get started.
3.Register your baggage information
You can easily request delivery by simply entering the required information,such as the delivery destination and quantity of your baggage.You can also make a bulk request for your family and friends.
If your hotel cannot be found on the booking page, please select the appropriate area and choose “Other Hotel.” Then, kindly enter your accommodation details (name, address, etc.) in the message field.
Please note that apartment-style accommodations such as Airbnb may not appear in the list.
Example:
・Hotel Area: Shinjuku / Shibuya
・Hotel Name: Other Hotel
・Message: Shinjuku ABC Hotel, 1-2-3 Shinjuku, Tokyo
Please note that apartment-style accommodations do not have a front desk,so the driver will meet you directly at the location for luggage pickup.
On the day of service, please ensure you are reachable via email or chat. Details regarding the meeting time and location will be provided in advance by our staff.
*For next-day airport pickup
・Prohibited Items for Transportation
・Baggage Handling and Liability Information
Track your luggage status anytime,
for complete peace of mind.
Once your luggage arrives at the airport, the status will change to “3.”
You will receive an email notification when your luggage arrives at the airport.After receiving the email notification, you can collect your luggage.
Price
Ariport Price(excl. tax) Shipping address Open hour
Narita Airport T1 ¥3,000(¥3,300 tax included) North Wing 4F Departure Lobby – JALABC Counter 7:00~21:00 Narita Airport T2 ¥3,000(¥3,300 tax included) 3F Departure Lobby – JALABC Counter 7:00~21:00 Haneda Airport T3 ¥2,500(¥2,750 tax included) 3F Departure Lobby – JALABC Counter 24h
| Ariport | Price(excl. tax) | Shipping address | Open hour |
|---|---|---|---|
| Narita Airport T1 | ¥3,000(¥3,300 tax included) | North Wing 4F Departure Lobby – JALABC Counter | 7:00~21:00 |
| Narita Airport T2 | ¥3,000(¥3,300 tax included) | 3F Departure Lobby – JALABC Counter | 7:00~21:00 |
| Haneda Airport T3 | ¥2,500(¥2,750 tax included) | 3F Departure Lobby – JALABC Counter | 24h |
Luggage Drop-off
1.Fill out the shipping label
Just fill in your reserved luggage details on the tag!
If you do not have the designated baggage tag,please write the same information on a piece of paper.
Attach the note securely to your suitcase,and our driver will check it.We will collect your luggage after confirming the baggage information, so please rest assured.
2.Attach the completed tag to your suitcase.
Attach a tag to each of your reserved suitcases.
If you have multiple pieces of baggage,
please attach a tag to each item.
３.Please drop off your luggage at the front desk.
Please drop off your luggage at the front desk by the designated drop-off time.
Once your reservation is complete, please attach the baggage tag and leave your luggage at the front desk. Please note that, depending on the hotel, you may be asked to leave your luggage at a designated location instead of the front desk.In such cases, you will receive advance instructions by email, so please follow the guidance provided.We will transport your luggage safely, promptly, and with the utmost care.
Book in 3minutes on the app.
If you have any questions or concerns,
please send us a message via WeChat.
Our customer support staff will review
your inquiry and respond to you shortly.
＊Please note that this is the official APEX24 WeChat account.
This is not the hotel’s WeChat account, so we are unable to respond to inquiries regarding hotel guest rooms. Thank you for your understanding.
For Hotel-to-Hotel Delivery Within Tokyo’s 23 Wards, Click Here
