HOTEL→AIRPORT

How It Works

STEP 01
Book Through the App

Select your pickup hotel and destination airport, then enter your luggage details. Once your credit card payment is complete, you will receive a booking confirmation email.
※ Please click the verification link in the email sent during registration to activate your account.

STEP 02
Leave Your Luggage at the Hotel

▶︎How to Attach Your Luggage Tag

STEP 03
Enjoy Sightseeing Hands-Free

Your luggage will be delivered to the designated airport counter by 3:00 PM on the same day. Once delivery is complete, a notification will be sent to your registered email address.After receiving the delivery confirmation email, you can pick up your luggage at any time during the counter’s opening hours.In the meantime, enjoy exploring Tokyo hands-free!

STEP 04
Pick Up Your Luggage at the Airport

Please collect your luggage at the designated counter at Haneda Airport or Narita Airport. Present your booking confirmation when picking up your luggage.

◾️ Counter Opening Hours
・Haneda Airport: Open 24 hours
・Narita Airport: 7:00 AM – 9:00 PM
※ Please make sure to pick up your luggage during the counter’s opening hours.

Airport Luggage Pickup Locations

You can pick up your luggage at a designated counter conveniently located near the international departures lobby.

Haneda Airport (HND)
Terminal 3, 3F – Departure Lobby
JAL ABC Counter (Open 24 Hours)
▶︎ JAL ABC Official Website

Narita Airport (NRT)
Terminal 1, North Wing, 4F – Departure Lobby
JAL ABC Counter (Opening Hours: 7:00 AM – 9:00 PM)
▶︎ JAL ABC Official Website

Narita Airport (NRT)
Terminal 2, 3F – Departure Lobby
JAL ABC Counter (Opening Hours: 7:00 AM – 9:00 PM)
▶︎ JAL ABC Official Website

※ Please allow plenty of time to pick up your luggage during the airport counter’s opening hours. Luggage cannot be collected after the counter closes.