Hi there!
Leave your luggage to APEX24 and explore worry-free.Same-day bookings are no problem!
Reserve by 10:00 AMand your luggages will be at the airport by 3:00 PM.
It only takes 3 minutes to book on our app!
Leave your luggage to APEX24 and explore worry-free.Same-day bookings are no problem!
Reserve by 10:00 AMand your luggages will be at the airport by 3:00 PM.
It only takes 3 minutes to book on our app!
Guests staying at an Airbnb in Tokyo are also welcome to use our service.Please follow the steps below to make your reservation.
*You may pick up your luggage anytime after 3:00 PM during the airport counter’s operating hours.
ーーーー Counter Hours ーーーーー
Haneda Airport: Open 24 hours
Narita Airport: 7:00 AM – 9:00 PM
ーーーーーーーーーーーーーーーーーー
1.Download the App
Download the application below and start checking in your baggage.
2.Registration of customer information
Enter your customer information and get started.
3.Register your baggage information
You can easily request delivery by simply entering the required information,such as the delivery destination and quantity of your baggage.You can also make a bulk request for your family and friends.
＊Please enter the address of your Airbnb accommodation.
Since Airbnb accommodations are not listed as hotel options, please select the area where you are staying and choose “Other Hotel.” Then, enter your accommodation name and address in the message field.
＊For next-day airport pickup
Please collect your luggage on the same day whenever possible.
If you plan to pick it up on the following day or later, please be sure to enter your preferred pickup date and time in the message field when making your reservation.
・Prohibited Items for Transportation ・Baggage Handling and Liability Information
Track your luggage status anytime,
for complete peace of mind.
Once your luggage arrives at the airport, the status will change to “3.”
You will receive an email notification when your luggage arrives at the airport.After receiving the email notification, you can collect your luggage.
Price
Ariport Price(excl. tax) Shipping address Open hour
Narita Airport T1 ¥3,000(¥3,300 tax included) North Wing 4F Departure Lobby – JALABC Counter 7:00~21:00 Narita Airport T2 ¥3,000(¥3,300 tax included) 3F Departure Lobby – JALABC Counter 7:00~21:00 Haneda Airport T3 ¥2,500(¥2,750 tax included) 3F Departure Lobby – JALABC Counter 24h
| Ariport | Price(excl. tax) | Shipping address | Open hour |
|---|---|---|---|
| Narita Airport T1 | ¥3,000(¥3,300 tax included) | North Wing 4F Departure Lobby – JALABC Counter | 7:00~21:00 |
| Narita Airport T2 | ¥3,000(¥3,300 tax included) | 3F Departure Lobby – JALABC Counter | 7:00~21:00 |
| Haneda Airport T3 | ¥2,500(¥2,750 tax included) | 3F Departure Lobby – JALABC Counter | 24h |
Luggage Drop-off
1.Fill out the shipping label
As dedicated baggage tags are not available for Airbnb accommodations, please write the required information on a note, as shown below, and attach it securely to your suitcase.
Our driver will confirm the baggage information before collecting your luggage, so please rest assured.
2.Attach the completed tag to your suitcase.
Attach a tag to each of your reserved suitcases.
If you have multiple pieces of baggage,
please attach a tag to each item.
３.Hand your luggage directly to the driver.
For Airbnb and other accommodations without a front desk, our driver will meet you directly at your accommodation to collect your luggage.
On the day of your service, please make sure you are reachable by email or chat. Our staff will contact you in advance with the meeting time and location.
We will transport your luggage safely, promptly, and with the utmost care.
Book in 3minutes on the app.
If you have any questions or concerns,
please send us a message via WeChat.
Our customer support staff will review
your inquiry and respond to you shortly.
＊Please note that this is the official APEX24 WeChat account.
This is not the hotel’s WeChat account, so we are unable to respond to inquiries regarding hotel guest rooms. Thank you for your understanding.
For Hotel-to-Hotel Delivery Within Tokyo’s 23 Wards, Click Here
